At Pollux, every implementation is an opportunity to make your business stronger.
Our Customer Success team brings implementation and support together, working with you from day one and every step forward.
Pollux implementation is fast, guided, and focused on delivering ROI from day one.
Our Customer Success team is with you through onboarding, training, and dedicated monthly follow-ups to make sure your team gets the most out of Pollux.
Set You Up for Success
We map your workflows, define clear goals, and remove roadblocks so Pollux is built around your business from day one.
Training and Deep Dive
Your data comes in and your team gets trained. We set up custom workflows and dashboards so you can fully leverage Pollux’s platform capabilities. If you use other apps, we handle the integrations to keep everything connected.
Go Live
We start with a soft launch, fine-tune together, and hand you off to the same in-house experts for ongoing support.
Success Follow-Up
For the next 6 months, you’ll meet monthly with your dedicated Solutions Architect. These sessions are designed to review operations, solve challenges early, and make sure you’re getting the most out of Pollux.
Implementation included: you’ll never pay extra to go live, a $40K value.
In-house team: no external partners or hidden costs.
Adaptable: Pollux is built to work your way, from workflows and reports to documents with your branding.
Continuous improvement: monthly sessions with dedicated your Solution Architect to help you get the most from Pollux.
We listen: you talk to the people who build Pollux, not resellers, so your ideas turn into real updates.
Fast go live: get up and running in weeks, not months.
Go live is only the beginning. The same in-house experts who set you up stay with you to keep Pollux running smoothly.
We help you tackle new challenges, unlock more of the platform’s capabilities, and spark ideas that support your growth.
US-based support, real experts who know your business and respond fast.
Keep expanding the value you get from Pollux over time.
Reach us anytime by chat, email, or phone.
